Your Current Situation

How do you currently store customer contact details? *

How does your company communicate about customers? *

Phone

Chat Channels

Client Notes System

Do you have your Standard Operating Procedure (SOP) written down in your business? *

Yes

Do you have an automated system for onboarding new clients? *

Yes

Do you have an automated system for onboarding new team members? *

Yes

Do you have your customer experience journey mapped out? *

Yes

How does your organisation share ideas? *

Bring it at meetings

Ideas board

Innovation platform

Allocated innovation time

Are you actively monitoring and responding to customer reviews on your Google Business Profile? *

Yes

Sometimes

Do you regularly update your business information, such as hours of operation, address, and contact details, on your Google Business Profile? *

Yes

Sometimes

Are you utilizing Google Posts or other features on your Google Business Profile to engage with customers and promote your business? *

Yes

Sometimes

Are you currently generating a steady flow of new leads each month? *

Yes

Do you currently have a series of emails and/or text messages, and voicemails that automatically go out to new leads? *

Yes

Do you currently organize & manage leads in a pipeline? *

Yes

Can your staff send text message to leads from a business number without using a personal phone? *

Yes

Do you currently have a way of knowing your staff is calling new leads within five minutes? *

Yes

Do you currently have the ability to listen to recordings of conversations between new leads and your staff? *

Yes

Do you currently offer a way for new leads to book a call/appointment with you online? *

Yes

Do you currently send email/text appointment reminders? *

Yes

Do you currently send automated emails/text messages to no-shows encouraging them to re-schedule? *

Yes

Do you currently have any automated replies set up for people who message your Facebook page? *

Yes

Are you interested in implementing any of the things you responded 'No' to for your business?

Yes

I need more information

Future-Proof Your Business with your Personalised Pixelgram Digital Readiness Report

Full Name *

How Can We Help You?

Brief Description of Your Business Situation